Frequently asked questions.
Whether you already have your smartwatch or you're thinking about getting one, doubts can come up. We want you to be completely clear about our products and get the most out of the experience.
Yes. They are rated for rain, hand washing, showering and swimming. Avoid hot tubs, saunas and high-pressure water jets.
Every watch is covered by our lifetime replacement warranty. If it fails, we replace it free of charge - no questions asked.
Yes. The watch works with both iPhone and Android. You will need iOS 9.0 or later, or Android 5.0 or later, with Bluetooth enabled.
Yes. Once paired over Bluetooth you can take and make calls straight from your wrist using the built-in speaker and microphone.
You can read incoming messages on the watch. Quick replies and voice replies are available on Android; on iPhone, replies are handled through your phone.
The strap adjusts from roughly 166mm to 232mm, which fits the large majority of wrists. Extra straps are available if you need a different size.
Yes. Download our free companion app, then pair the watch over Bluetooth. The app handles notifications, health data and watch faces.
Around 2 hours from empty using the magnetic charger included in the box.
Up to 14 days with normal use, and around 30 days on standby.
Orders are dispatched within 24 hours on working days. Delivery usually takes 2 to 5 working days depending on your location.