Most orders arrive within 2 to 5 working days. Major cities are usually on the faster end, remote areas can take a little longer.

Orders placed before 4pm on a working day are dispatched the same day. Orders placed after that, or on a weekend or public holiday, go out the next working day.

Delivery is free on every order, nationwide. There are no hidden handling or packaging charges at checkout.

Yes. You can pay the courier in cash when your parcel arrives. Prepaid orders are also welcome and are usually dispatched slightly faster.

As soon as your parcel is handed to the courier we send you a tracking number by SMS and email. You can follow it from there until delivery.

We deliver nationwide, including smaller towns and rural areas. If your area is hard to reach, our team will call you to arrange the best option.

The courier will call you before delivery and will normally try again the next day. After three failed attempts the parcel comes back to us and we will contact you to re-arrange.

Yes, as long as the order has not been dispatched. Message us with your order number as soon as possible and we will update it.

Send us photos within 48 hours of delivery and we will arrange a replacement straight away, at no cost to you.

If your tracking has not moved for more than 48 hours, message us with your order number. We will chase the courier and keep you updated until it is resolved.